Message To Money Terms & Conditions
The following Agreement and Contract are entered into by and between You (“Client” or “You”) and [Paraphrase Communications, LLC] (“Company”, “We”, or “Us”). This is a binding agreement and contract governed by the laws of the State of Washington, regardless of Client’s location or residency, effective on the date it is entered, between: (the “Client” or “you”) and Paraphrase Communications, LLC, 835 William Drive, White Salmon, Washington 98672, United States, (the “Company” or “We” or “Us”).
Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to the TOU before You are permitted to use any Paraphrase Communications, LLC digital or downloadable resources, online course, one-on-one or membership, class, program, workshop, or training, participate in any Paraphrase Communications, LLC challenges or events (live and/or virtually), or enter any online private forums operated by Paraphrase Communications, LLC (for any purpose), whether on a website hosted by Paraphrase Communications, LLC, including https://www.paraphrasecomm.com, or a third-party website such as an online course platform (collectively “the Program”).
If You do not agree with the TOU, You may not use the Program. By utilizing the Program, You acknowledge and agree that You have entered the Agreement.
Whereas:
the Company offers individualized and group business strategy and mentorship packages to businesses, and is offering the Program to You based upon the then current pricing and the TOU;
the Client wants to be a participant in an online group program titled Message To Money (hereinafter part of the “Program”), and accepts the offer from the Company; and
the Program is a benefit for the Client and payment rendered by You is accepted by the Company in full consideration of the Agreement.
Therefore, in consideration of the mutual promises and covenants contained in this Agreement, the Client and the Company agree as follows:
Program and Participants
As part of the Program, You will receive the services and/or digital products outlined on the web page where You enroll. This includes:
private 1:1 calls with Lisa,
group calls,
personalized, asynchronous feedback,
online resources,
access to the private online community,
and the other parts stated under “What You Get” section on the enrollment page.
The Company reserves the right to offer additional Program elements from time to time, for any subgroup of participants. These additional Program elements are a bonus, not a part of the services included in the base version of the Program. The selection of the participants who may participate in any additional Program elements is at the sole discretion of the Company.
If You wish to participate in another session of the Program in the future or purchase any other products, programs or services from the Company, all terms of the TOU will continue to apply unless superseded by another agreement in writing.
This Program is intended and only suitable for individuals aged eighteen (18) and above. Some of the content in this Program may not be appropriate for children. You hereby certify that you are at least eighteen (18) years of age. Company hereby disclaims all liability for use by individuals under the age of eighteen (18).
Love It or Leave It
Company offers a 90-day paid trial period in the Message To Money program, which allows either Party to terminate the Program at the conclusion of 90-days (3 months). If the Program is terminated and You paid in full, then You are entitled to a refund of 9 months from Us. The refund is calculated by dividing the full payment by 12 months, then multiplying that number by 9 months. Company reserves the right to charge any card processing fee charged to it by its card processor for initiating the refund.
If the Program is terminated and You selected the monthly payment option, You are obligated for the three months of payments, but not the remaining nine months.
If neither Party terminated the Program during the Love It or Leave It cancelation period, Company is entitled to the full payment, whether paid upfront or by monthly payments.
Program Promotional Offers
From time to time, Company may (in Company’s sole right and discretion) offer Program participants Program promotional pricing, discounts and/or bonuses (“Promotional Offer”).
Details of the Promotional Offer will be outlined on the Company’s webpage where You are to register for the Program.
Coach-Client Relationship
The coaching relationship is co-creative, meaning that the coach(es) and You are equal partners in the coaching process.
a. Your Coach(es)’ Responsibilities
Your coach(es) is/are trained to use communication skills and coaching tools to support You as an equal partner throughout the coaching process.
Your coach(es) will provide individual guidance to group participants based on information provided to the coach(es).
Your coach(es) will answer questions through whatever forum the Program provides, such as via the Company’s website, a social media forum, live event, private message or live group coaching call.
b. Your Responsibilities
You agree to complete all tasks assigned during the Program, including but not limited to watching or listening to videos, completing worksheets and assignments, and attending coaching sessions.
You agree that Your relationship with the Company is that of a coach-client relationship and that no other professional relationship has been established.
You agree that coaching is not to be used as a substitute for professional advice of any kind, including medical, mental or other qualified professional help and You agree to seek professional guidance for such matters, should they arise, independent of the coaching relationship.
You willingly assume any risks associated with the use of the Program or advice provided by coaches. You waive and release any claims against Us and Your coach(es) of the Program, will hold harmless and indemnify Us and Your coach(es) of the Program from any and all claims for injuries or damages incurred from your use of the Program.
c. Your Conduct
The Program is a “pitch free zone.” You agree You will not pitch, promote, market, or sell any other products, groups, programs, or events to Program participants on any Company website or third-party forums operated by the Company, whether or not officially sanctioned, owned, or operated by the Company. This means You agree not to form, or ask Program participants to join, “shadow” groups on social media or any other platform, or in-person meetups, based on interests or locality. You agree You will not invite Program participants to participate in events, such as a meetup, seminar, or program without first receiving approval from the Company. You agree not to market, promote, or sell products or services such as marketing resources, marketing and strategy coaching services, or other products or services to Program participants, unless You are authorized or requested to do so by the Company.
Please choose carefully the materials that You upload to, submit to, or embed on any website operated by the Company and any third-party forums operated by the Company. Any material You post on the Company’s website or in any third-party forums operated by the Company may become public.
You are responsible for Your Material and for any liability that may result from any material You post. You participate, comment, and post material at your own risk. Any communication by You on the Company’s website and any third-party forums operated by the Company, whether by leaving a comment, participating in a chat, public or private forum, or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation of any law or the rights of others. You agree to post comments or other material only one time.
You are strictly forbidden from the following:
Harassing, fighting with, or being disrespectful to other participants
Causing damage to any Company website or third-party forums operated by the Company
Using any Company website or third-party forums operated by the Company for any unlawful, illegal, fraudulent or harmful purpose or activity
Using any Company website or third-party forums operated by the Company to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software
Using any Company website or third-party forums operated by the Company to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes
Systematically or automatically collecting data from any Company website or third-party forums operated by the Company
Sharing private and proprietary information from other participants with anyone else
Discriminatory speech, hate speech, comments, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels
If, in the Company’s sole discretion, Your conduct violates the TOU in any way, You agree that the Company may immediately and permanently terminate your participation in the Program and your access to the Content without refund. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for any violation of this section.
The Company does its best to create a safe and welcoming space for all participants, however, Company cannot guarantee that all participants will follow these guidelines. The Company, in its sole discretion, may remove any participant’s comments, posts, content or materials, however, the Company does not have a duty to review all comments, posts, content and material shared within any online private forums or groups or on any group call. Therefore, the Company shall not be held liable for any participant’s comments, actions, posts, content or materials that result in another participant’s trauma or discomfort.
The Company neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material on the Company website or any third-party forums operated by the Company. The Company shall not be responsible or liable for any loss or damage caused by third-party posts, comments, or materials on the Company website and any third-party forums operated by the Company.
Payment
You agree to the fees and payment schedule selected at checkout. All payments are to be in United States dollars (“USD”) only. You understand and agree that for any annual or monthly membership or continuous service Programs, You shall continue to receive services in the Program you’ve selected at checkout, unless and until You decide to cancel.
If paying by debit card or credit card, You give Us permission to automatically charge your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization, for which You will receive an electronic receipt. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
If payment is not received by the date due, You will have a seven (7) day grace period to make the payment, otherwise the Program will not continue and We reserve the right to terminate your access to the Program and all Content, as defined below, immediately and permanently.
If You fail to make any payment in a timely manner or voluntarily withdraw from the Program at any time or for any reason, You will remain fully responsible for the full cost of the Program and all payments in any payment plan You have chosen. The Company reserves the right to charge a late fee on all balances more than thirty (30) days overdue. You agree to reimburse the Company for all costs of collection, including reasonable attorneys’ fees, and expenses necessitated by your lateness or default in payment.
Please be advised that You may be charged an additional $75 per alteration to your payment arrangement, without limitation, to change the payment charge date or other matter related to your payment plan.
Refunds
Non-Refundable: The Company does NOT provide a refund for the Program.
Because of the extensive time, effort, preparation, and care that goes into creating and providing the Program, the Company has a no refund policy. Unless otherwise provided by law, You acknowledge that We do not offer refunds for any portion of your payment for any of the Program and no refunds will be provided to You, unless, Company, in its sole right and absolute discretion, offers You a refund. By using and/or purchasing the Program, You understand and agree that all sales are final, and no refunds will be provided.
Company reserves the right, in its sole discretion, to determine how to discipline and the severity of said discipline upon a participant who violates the TOU. Therefore, if a participant disagrees with how the Company disciplines another participant and requests a refund, the Company will deny such request.
Furthermore, if a participant violates these terms, the Company reserves the right, in its sole discretion, to offer the participant another opportunity to abide by these terms. If another participant disagrees with the Company offering another participant a second opportunity to follow these terms, no grounds for a participant to receive a refund would be created, and any request for a refund would be denied.
If another opportunity was provided by Us for you to abide by the TOU, and in Our sole right and absolute discretion, You persist with behaviors or actions that violate the TOU, the Company may terminate your access and participation in the Program without notice and without refund. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the termination.
The Company may offer additional program elements for a subgroup of participants, as further discussed in the TOU. The Company reserves the right, in its sole discretion, to offer participation in these additional program elements to specific participants. If a participant is denied participation in these additional program elements, no grounds for a participant to receive a refund for the Program would be created and any request for a refund would be denied.
Since We have a clear and explicit Refund Policy in the TOU that You have agreed to prior to completing the purchase of the Program, We do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or We receive a chargeback threat during or after your purchase, We reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the actual chargeback or threatened chargeback.
Cooperation with the Company
You agree to:
provide the information We request from You which We in our sole discretion identify as necessary to facilitate and lead the Program, by the deadlines We specify, and further acknowledge that failure to do so may result in Us terminating this Agreement before We have completed any or all of the services listed on the program enrollment page;
attend and participate in the online Program group calls on the dates and at the time specified for such by the Company; and
communicate with Lisa and the Paraphrase Team within the private online member's community. If You have a concern or wish to share something of a personal or private nature, You agree to message care@paraphrasecomm.com.
Intellectual Property Rights
a. Ownership of the Content
The words, videos, voice and sound recordings, training materials, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through the Company website, any third-party website the Company may use to distribute or host the Program, and contained in e-mails sent to You by the Company, as well as the look and feel of all of the foregoing (“the Content”) is property of the Company and/or our affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws.
b. The Company’s Limited License to You
If You view, purchase or access any Program or any of the Content, You will be considered our Licensee. For the avoidance of doubt, You are granted a revocable, non-transferable license for personal, non-commercial use only, limited to You only.
This means You may view, download, print, email and use one copy of individual pages of the Program and Content for Your own personal purposes or Your own business only.
You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends, family, or any other third party, or otherwise use any material from the Program or Content for commercial purposes or in any way that earns You or any third-party money (other than by applying them generally in your own business). By downloading, printing, or otherwise using the Program or Content for personal use You in no way assume any ownership rights of the Content — it is still the Company’s property. Any unauthorized use of any materials found in the Program or Content shall constitute infringement. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the infringement.
You must receive our written permission before using any of the Program or Content for Your own commercial use or before sharing with others.
This website and all content contained within it is protected by copyright and no portion of it may be used without express written permission from Us.
The trademarks and logos displayed on the Program or Content are trademarks belonging to the Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without Our written permission. No Paraphrase Communications, LLC trademark or trade dress may be used in connection with any product or service that is not Paraphrase Communications, LLC, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Us.
All rights not expressly granted in these terms or any express written license, are reserved by us.
c. Unauthorized Use
Your use of any materials found in the Program or Content other than that expressly authorized in the TOU or by a separate written assignment is not permitted (“Unauthorized Use”). You agree to pay liquidated damages of five (5) times the total fees paid for the Program in the event of Your Unauthorized Use, or a minimum of five thousand dollars ($5,000.00), whichever is greater, in addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use, as full damages could be difficult to determine. You agree that any violation or threatened violation of the Intellectual Property Rights terms in the TOU would cause irreparable injury to the Company that may not be adequately compensated by damages, entitling the Company to obtain injunctive relief, without bond, in addition to all legal remedies. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the unauthorized use.
d. Your License to the Company; Use in Testimonials and Marketing.
By posting or submitting any material during the Program such as comments, posts, photos, designs, graphics, images or videos or other contributions, You are representing to Us that You are the owner of all such materials, and You are at least eighteen (18) years old. You are also granting Us, and anyone authorized by Us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, create derivative works from, distribute, and/or publicly perform or display Your contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting Us the right to make it part of the Company’s current or future Program and Content. This right includes granting Us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from You or compensation by Us to You.
You also consent to photographs, videos, and/or audio recordings, including teleconference calls, webinars, or other communications, that may be made by the Company during the Program that may contain You, Your voice and/or Your likeness. In the Company’s sole discretion, We reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by You to the Company or created by the Company in connection with Your participation in any Program, without compensation to You at any time, now or at any time in the future.
You also grant Us, and anyone authorized by Us, the right to use your likeness and identify You as the author and individual depicted in any comments, posts, photos, images, videos or other contributions created by You or the Company, or by name, email address, or screen name, for any purposes, including commercial purposes and advertising. You acknowledge that We have the right but not the obligation to use any contributions from You and that We may elect to cease the use of any such contributions in the Program or in Our Content at any time for any reason.
This means You give the Company permission to use anything You submit or post in the Program or any third-party forum or website operated by the Company, or anything captured by the Company during your participation in the Program, including images in which Your face is visible and recognizable.
e. Request for Permission to Use the Content
If You wish to use any of the Content, or any other intellectual property or property belonging to the Company, You should request permission in writing, and be granted written permission by Us, BEFORE You use the Content by sending an e-mail to care@paraphrasecomm.com.
If You are granted permission by the Company, You agree to use the specific Content that the Company allows and only in the ways for which the Company has given You its written permission. If You choose to use the Content in ways that the Company does not specifically give You written permission, You agree now that You will be treated as if You had copied, duplicated and/or stolen such Content from Us, and You consent to immediately stop using such Content and to take whatever actions as We may request and by the methods and in the time frame that We prescribe to protect our intellectual property and ownership rights in the Program and Content. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the improper use.
All rights not expressly granted in these paragraphs in this contract or in the Terms of Use or in any written license, are reserved by Us.
Information You Must Not Share with Others. As a Licensee, You understand and acknowledge that the Programs, Products and Services, Program Materials and Copy have been created, developed or obtained by Us through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of Ours which needs to be protected from Improper and/or Unauthorized Use.
When You enroll in or purchase any of the Programs, Products and Services, You agree that You are clearly and expressly prohibited from doing any of the following acts:
You will not copy, share or steal the Programs, Products and Services, or Program Materials or any parts of them.
You will not in any way use, copy, adapt or represent any of the Programs, Products and Services, or Program Materials or their content in any way as if they are Yours or created by You. Notwithstanding anything to the contrary herein, You may represent on Your materials, websites, and other services that the Content or Copy was created by You, though We assisted in the development and co-creation of said Content or Copy.
You will not engage in the Improper and/or Unauthorized Use of the Programs, Products and Services.
You will not duplicate, share, trade, sell, or otherwise distribute the Programs, Products and Services, or Program Materials to any other person, for their personal, business, or commercial use or in any way that earns them money, whether it was known to You or not at the time that You shared the information that their intention was to use the Program Materials for their own personal, business or commercial use. This means You cannot share or sell any part of the Programs, Products and Services or Program Materials to another person or business, so they can copy, reproduce, sell and/or use them for their own personal, business or commercial use or in any way that earns them money or for valuable consideration. You are the only one granted a limited license to use the Programs, Products and Services, and Program Materials.
You will not violate Our intellectual property rights, including copyright and trademark rights. Downloading, printing, or otherwise using the Programs, Products and Services, or Program Materials for publication or compilation into Your own Products, Programs, Services or Program Materials for Your own personal, business or commercial use or in any way that earns You money.
You will not use the Programs, Products and Services, or Program Materials in a manner that constitutes an infringement of Our rights or that We have not first approved in writing.
You may not engage in Improper and/or Unauthorized Use of the Program Materials or any other information related to the Programs, Products and Services.
You understand and agree that doing, participating in, whether directly or indirectly, or engaging in the prohibited, Improper and/or Unauthorized Use of the Programs, Products and Services or Program Materials as set forth in this contract is considered theft and stealing. You agree and understand that prohibited use, Improper and/or Unauthorized Use may give rise to a civil claim for damages and may be turned over to the police for investigation as a criminal offense. You will be responsible for all expenses incurred, including reasonable attorneys’ fees, by Us for the violation of this clause.
Community Guidelines
The Company has created a community that is a safe and judgment-free space for connection, conversation, learning, and growth. Within Company’s community is the baseline expectation that all participants will treat one another with respect while bringing encouragement and consideration to all participants.
The Company’s community guidelines are as follows:
The Company’s Program promotes diversity amongst its participants. Therefore, the Company encourages all participants to connect with one another and to learn about one another’s background, interests, hobbies and points of view. The Company does not tolerate nor support any participant’s discriminatory speech, hate speech, comments, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels.
The Company does its best to create a safe and welcoming space for all participants, however, the Company cannot guarantee that all participants will follow these guidelines. The Company, in its sole discretion, may remove any participant’s comments, posts, content or materials, however, the Company does not have a duty to review all comments, posts, content and material shared within the Program. Therefore, the Company shall not be held liable for any participant’s comments, actions, posts, content, or materials that result in another participant’s trauma or discomfort.
The Company has created a safe space for all participants to feel seen, respected and heard. The Company encourages participants to engage in respectful dialogue with one another. The Company does not support nor tolerate any disrespectful actions or comments, which include, but are not limited to hate speech, discriminatory comments, physical, or mental or emotional abuse. Therefore, each participant must demonstrate respect towards one another.
Support each participant with words of encouragement, resources, or suggestions, while respecting each participant’s boundaries.
The Company reserves the right to offer additional program elements from time to time, for any subgroup of participants. These additional program elements are a bonus, not a part of the services included in the base participation of the Program. The selection of the participants who may participate in any additional program elements is at the sole discretion of the Company.
We may also post separate rules regarding participants’ behavior in any online community or forum, whether hosted on the Company’s website or a third-party website, which may be updated from time to time. You agree that You are bound by those rules, and they are expressly incorporated into the TOU.
Confidentiality
Company is not legally bound to keep your information confidential.
Nevertheless, the Company agrees to keep all information about the coaching relationship confidential except when disclosure is required by law, for example if a court issues a subpoena for the file or information, or if You threaten to harm yourself or others. You acknowledge that Your communications with Your coach are not covered by any doctor-patient privilege or other privilege.
Confidential information does not include information that:
was in the Company’s possession prior to your participation in the Program;
is generally known to the public or in Your circle of friends and family and co-workers; or
the Company may be required by law to disclose.
You may use a screen name or pseudonym instead of Your actual name for Your participation in group coaching sessions and public posts on the Company website and in third-party forums operated by the Company.
You agree that the Company shall not be liable for the disclosure of any of Your information by another Program participant. You agree to keep all information You learn about other Program participants, their businesses, or clients (as applicable), strictly confidential except in very rare circumstances where disclosure is required by law.
The Company may record coaching calls and share them in the Program or on third-party forums operated by the Company for the Program’s participants.
You agree You will not share any recorded coaching calls or third-party forum postings outside the private member areas of the Company’s website or any third-party forums operated by the Company for the Program’s participants. If the Company discovers You have done so, this will be grounds for immediate termination of your access to the Program and Content.
Contract Being Entered
By agreeing to the Terms and Condition, you have accepted Our offer to the Program that results in a binding contract.
Digital Millennium Copyright Act
If you have reason to believe that material on this website infringes your copyright, please send a notice by mail or email to Paraphrase Communications, LLC’s Copyright Agent requesting that the infringing material be removed. The notice must contain the following information:
A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright.
A description of the work claimed to have been infringed, or a representative list of such works if the notice is intended to cover multiple works on the website.
Identification of the allegedly infringing material and where the material is located on the website.
Your contact information, including your name, address, telephone number, and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.
Notices for copyright claims should be sent to Paraphrase Communications, LLC at:
Paraphrase Communications, LLC
835 William Drive
White Salmon, Washington 98672
Upon receiving such a notice, Paraphrase Communications, LLC will follow the procedures set forth in the Digital Millennium Copyright Act (17 U.S.C. § 512).
BY CLICKING “I AGREE TO THE TERMS AND CONDITIONS” YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ALL OF THE AFOREMENTIONED TERMS, INCLUDING THOSE RELATED TO OUR FEES, NO REFUND POLICY, AND CONFIDENTIALITY.