IN THEIR WORDS
Get a sense for the client experience
I used the language we’ve been creating for a proposal I submitted last week. It was the fastest and most elegantly written proposal I’ve submitted. My client came back and said ‘it hits the mark’ — he’s never said that about a proposal before! Needless to say, we got the project so we’ve already recouped our expenses with you and we’re not even done yet!
– Sue, Accelerated Success
Lisa is really good at providing prompting questions that could get me to think about the message more in order to get us to the best final product. I never feel like she is invested in a design or approach simply because she put it together. She wants the right final version, too.
– John, Evergreen Education Group and Digital Learning Collaborative
I was a bit concerned about taking time to get someone up to speed, but that was all quelled when I started working with Lisa. Her experience and expertise helped alleviate all of that. She took the time to get to know our needs and our project in a way I really appreciated right from the start because it gave me time to be reflective on how I wanted to present the organization.
We have gotten a lot of positive feedback from our board and other stakeholders not just on how great our website looks but also how well it aligns our vision and mission.
Lisa helped me focus on what’s in my messaging and, just as important, what’s not. Also, I’m great at thinking about features, but Lisa helped me focus on value to the customer. I was surprised that we came up with about a dozen benefits and outcomes.
– Bill Miller, Interop Systems
Lisa explained what she was doing and why and in a way that made sense, but also taught me how I can continue with things on my own — feels empowering. She offered her expertise and input but allowed me to use my voice and have my opinions.
– Laura, Therapist and Wellness Coach, Albers Mind & Body Wellness
Compared to how hard doing my marketing was before we did the message development vs. after, it was like night and day.
– Jennifer, N.D., Mountain Sage Medicine and HERA WOMAN
